Terms and Conditions - Gardener Mayfair

Introduction

Welcome to Gardener Mayfair. By accessing and using our gardening services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.

Services Offered

We provide a range of professional gardening services tailored to meet the needs of our clients in the Mayfair area. Our services include:

Garden Maintenance: Regular upkeep of gardens, including mowing, trimming, and weeding.
Landscape Design: Creating aesthetically pleasing and functional garden layouts.
Planting Services: Selection and planting of flowers, shrubs, and trees.
Seasonal Clean-Up: Preparing gardens for seasonal changes, including leaf removal and soil treatment.
Hardscaping: Installation of patios, walkways, and other non-plant features.

Booking and Appointments

Scheduling Services

Clients can schedule services by contacting us through our designated communication channels. Appointments are subject to availability and are confirmed upon receiving a booking confirmation.

Service Confirmation

Once a service is booked, a confirmation email will be sent outlining the details of the appointment, including date, time, and services to be provided.

Payment Terms

All services rendered by Gardener Mayfair are subject to the following payment terms:

Pricing: Service fees are determined based on the scope and complexity of the work required.
Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers.
Payment Schedule: A deposit may be required at the time of booking, with the remaining balance due upon completion of services.
Late Payments: Late payments may incur additional fees as outlined in the invoice.

Cancellation and Rescheduling Policy

We understand that schedules can change. Our cancellation and rescheduling policies are designed to accommodate our clients while minimizing disruptions to our service schedule.

Cancellation: Cancellations must be made at least 48 hours in advance to avoid a cancellation fee.
Rescheduling: Clients may reschedule their appointments subject to availability. Requests to reschedule should be made at least 24 hours prior to the scheduled service.
Non-Refundable Fees: In cases where cancellation occurs within 24 hours of the scheduled service, a non-refundable fee may apply.

Liability and Responsibility

Gardener Mayfair strives to provide exceptional services. However, we are not liable for any damage arising from:

Natural Factors: Unforeseeable natural events such as extreme weather conditions affecting the garden.
Third-Party Services: Services provided by third parties that are beyond our control.
Client Instructions: Actions taken based on client instructions that may lead to unintended consequences.

Client Obligations

Clients are responsible for providing accurate information regarding their property and specific gardening needs. This includes:

Access: Ensuring that our team has access to the property during scheduled service times.
Utilities: Providing necessary utilities such as water supply if required for the services.
Clear Communication: Clearly communicating any special requests or considerations to our team.

Intellectual Property

All materials, including designs and plans created by Gardener Mayfair, are the intellectual property of the company. Clients are granted a non-exclusive, non-transferable license to use these materials for personal use only.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent, except as required by law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Mayfair.

Changes to Terms

Gardener Mayfair reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through our official communication channels. Continued use of our services constitutes acceptance of the updated terms.

Termination of Services

We reserve the right to terminate services for any client who violates these Terms and Conditions or engages in behavior that is harmful to our team or property. In such cases, any outstanding payments for services rendered will still be due.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Gardener Mayfair regarding the use of our services, superseding any prior agreements or understandings.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.